Returns & Exchanges
At Zulily, we strive to offer the best value on unique finds, though some items are final sale due to their deeply discounted nature. Most items are eligible for return within 30 days of delivery for a refund in the form of store credit.
Check Eligibility
Visit your 'Order History' to verify if your item is eligible for return, as some flash-sale items are marked as Final Sale.
Initiate Return
Select the 'Return Items' button next to your order to generate a prepaid shipping label and a return packing slip.
Pack and Ship
Securely pack your items with the packing slip included inside and drop off the package at any authorized carrier location using our provided label.
Receive Store Credit
Once our warehouse processes your return, a refund minus the shipping fee will be issued to your account as Zulily store credit for your next discovery.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing